What is checked
Before packing, each item is checked for quantity, model, dimensions, colour, visible finish, hardware and basic function against the approved order and samples. Item coverage is not testing of every possible performance characteristic. Raise material, electrical, certification and destination requirements early.
What happens when an issue is found
Record the discrepancy with photos or video, follow up correction with the supplier and recheck before confirming the next stage. A report should identify its basis, date, checks, issues, correction results and anything still unconfirmed.
Where the goods are held
Goods are checked at the factory and held in areas allocated to Kirin before being brought to the Kirin warehouse near the shipping date for consolidation and loading. Confirm special packing, delayed storage and consolidation costs in advance.
Define the end of delivery
Customs, taxes, delivery to the address, unloading, room delivery, assembly, fixed installation and waste removal are separate tasks. Partners arrange the agreed work for the location and site conditions. Trade terms do not replace a specific installation scope.
Who to contact after arrival
For damage, missing items or specification issues, retain packaging and site photos and contact Kirin. We coordinate supplier and logistics checks against order, inspection and transport records, then follow up parts, correction or claims under the relevant responsibilities.